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HP Recommended

My brand new HP TOUCH SCREEN NOTEBOOK won’t turn on screen to start.. on side it is plugged in with orange light! Soooooo disappointing

1 REPLY 1
HP Recommended

Let it charge for a while and see if the light starts flashing white or stays white.  If it does not after several hours, this most likely indicates a hardware fault in the laptop.  Since this is brand new, then you should contact where you bought it and arrange for a return for exchange or a refund.



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