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M9G05EA
Microsoft Windows 10 (64-bit)

Hello, I deleted my HID compliant Touchscreen in device manager and I can't find how to download it on the HP website. Please can I get the file sent to me? 

HP ENVY Notebook - 15-ae004nia (Touch) (ENERGY STAR)

 

Thank you.

 

 

1 REPLY 1
HP Recommended

@travisisa404

 

I reviewed your post and I understand that you accidentally deleted the touchscreen driver and you want to know how to download the driver.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The touchscreen uses the Windows built in drivers and there is no specific driver for the touchscreen from HP. In case if you are facing issues with the touchscreen follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c03488148

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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