HID touch screen driver

[Twax2000]

Missing HID touch screen driver, tried to update windows, enable hidden drivers and more, nothing helps. Maybe someone can help me. Computer model: HP Pavilion x360.

[Raj_05]

Hi @Twax2000,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble with the HID (Human Interface Device) touch screen driver on your HP Pavilion x360. Here are a few steps you can try to fix this issue.

Reinstall HID-Compliant Touch Screen Driver:

• Press Windows + X, then select Device Manager.
• Expand the Human Interface Devices section.
• Right-click on the HID-compliant touch screen driver and select Uninstall Device.
• Restart your computer, and Windows should attempt to reinstall the driver automatically.

Update the Driver Manually:

• In Device Manager, right-click on HID-compliant touch screen and select Update driver.
• Choose Search automatically for updated driver software. If Windows doesn't find an update, visit HP's website and search for the driver for your model.

Run the Hardware and Devices Troubleshooter:

• Open Settings → Update & Security → Troubleshoot → Additional troubleshooters.
• Select Hardware and Devices and run the troubleshooter to detect and fix issues.

Check for Windows Updates:

• Even though you've tried this, it's worth double-checking that all updates are installed. Sometimes certain updates are required for touch screen functionality.
• Go to Settings → Update & Security → Windows Update → Check for updates.

Check if the Touch Screen is Disabled in the BIOS:

• Restart your computer and enter the BIOS by pressing the required key (usually Esc or F10).
• Look for a setting related to the touch screen and ensure it's enabled.

Restore System:

• If the issue started after a recent change, you might want to use System Restore to revert to a point where the touch screen was working.
• Search for Create a restore point in the Start menu, then under System Properties, click System Restore.

Check Windows Services:

• Press Windows + R, type services.msc, and press Enter.
• Look for the Windows Mobile Hotspot Service and make sure it's running. Sometimes it can affect touch screen drivers.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[Twax2000]

This solution does not work, also, my computer can not connect to WI-FI and my battery only charges until 41%...