Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-05-2023 09:49 AM

HP Recommended
Product: HP Chromebook 11A G8 Education Edition
Operating System: Chrome OS

We are currently having a handful of HP 11A G8 EE chromebooks that will randomly reboot while in use then the wireless will usually disable afterwards. This started probably a couple months ago and been getting the same devices back since it happens again. SHIM comes out fine and everything passes, tried stress testing, and reloading the OS. I found on reddit that some people were talking about this issube but no main solution other than a possible bad motherboard. Right now I'm up to probably about 6 or more of them and they started about the same time. Wanted to see if anybody on here is having the same issue and if anybody has found a solution.

Thank You in advance.

Category:
4 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.