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HP Recommended
HP 14-AC015TU
Microsoft Windows 7 (64-bit)

Dear HP Support,

 

I have a HP 14-AC015TU notebook in my office, used by a staff in my office.

 

When the first time I bought it, I installed it with Windows 8.1 64-bit and it worked well. Somehow, due to office policy, I was recently asked to change the operating system back to Windows 7. So I reinstalled it with Windows 7 64-bit, but unfortunately, it appears that the notebook becomes slower in performance (much slower in-fact) compare to when it was still installed with Windows 8.1.

 

Just like to check, is HP 14-AC015TU notebook actually 100% compatible with Windows 7? Or is it better to install Windows 8.1 on it? Please advice.

 

Thanks & best regards,

Denny Rahardjo

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It may be that Windows 8 had more builtin drivers for the hardware than does Windows 7. Missing/incorrect drivers can cause bad performance. This is, of course, assuming that you used retail Windows disc rather than HP Recovery Media for the install & have not checked your Support page for drivers.

http://support.hp.com/us-en/drivers/selfservice/hp-14-ac000-notebook-pc-series/7771392/model/8254654...

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3 REPLIES 3
HP Recommended

It may be that Windows 8 had more builtin drivers for the hardware than does Windows 7. Missing/incorrect drivers can cause bad performance. This is, of course, assuming that you used retail Windows disc rather than HP Recovery Media for the install & have not checked your Support page for drivers.

http://support.hp.com/us-en/drivers/selfservice/hp-14-ac000-notebook-pc-series/7771392/model/8254654...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Dear CherylG,

 

thanks for your reply, I did get & install the drivers from the support page for drivers that you mentoned.

 

So does it mean, somehow, it's better to use Windows 8.1 instead of Windows 7 on this notebook?

HP Recommended

If performance is better on Windows 8 then it would seem yes. Odd actually since Windows 7 is usually faster on most machines that are a couple yrs old-at least in my experiences.

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