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HP Recommended
HP Stream - 14-cb130nr
Microsoft Windows 10 in S Mode

I was in the process of setting up my new HP 14 Stream laptop. It comes with Microsoft 365 subscription.  When it gets to the stage of the setup where it says, "Micrososft 365 comes with your device" and I click "Got it" at the bottom of dhe page, It takes me to a blank blue screen and I am unable to complete the setup process. Help me please!

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