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- HP Community
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- Notebook Operating System and Recovery
- HP 14-ac100na Cannot boot into USB

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02-21-2017 08:46 AM
Hi,
I purchased the HP 14-ac100na for £100 on ebay and it came with windows 10 64 bit pre installed with 2gb of RAM and 32gb SSD which I presume it is soldered in. I found out they is no warranty for this laptop. This laptop is always on 100% CPU Usage when they is nothing running. I have removed Mcafee and some unwanted software which came pre installed with this laptop.
I have a copy of Windows 8.1 embedded on my USB which I got from Microsoft Dreamspark now called Microsoft Imagine and I want to install on this laptop but when I go through the boot device options it does not show up at all. The only options I can see are Windows Boot Manager and Boot into EFI File.
All I want is this Operating system to be installed, I have checked for drivers for this laptop which can support windows 7 or windows 10. I know I can use some of the drivers via windows 7 drivers. I'm going to attach a picture of the bios menu so the HP Community can see and help me out.
Thanks,
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Accepted Solutions
02-21-2017 10:28 AM
That is the only way you would be able to boot into USB from machines loaded with Windows 8 and above OS.
Disabling secure boot temporarily, plugging in USB and changing boot order by tapping f9 as soon as you power on laptop should get you into bootable USB media
You have been offered Windows Embedded 8.1 Industry Pro along with the product key as part of Microsoft Imagine program I suppose.
I can only imagine that bootable USB is either not properly created or corrupted, if not coming up in boot order
http://support.hp.com/us-en/product/HP-14-Notebook-PC-series/8499318/model/8902550/document/c0499910...
Your laptop came with Windows 10 Home 64 bit, Intel Celeron pocessor, 2gb RAM, 32 eMMC storage capacity. The hardware resources are bare minimum. Using built in recovery partition to factory reset OS may or may not be successful.
I would suggest you to clean install Windows 10 Home 64 bit using Microsoft windows media creation tool by creating bootable installation USB.
https://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.html
Additional drivers from here: http://support.hp.com/us-en/drivers/selfservice/HP-14-Notebook-PC-series/8499318/model/8902550
Regards
Visruth
02-21-2017 10:28 AM
That is the only way you would be able to boot into USB from machines loaded with Windows 8 and above OS.
Disabling secure boot temporarily, plugging in USB and changing boot order by tapping f9 as soon as you power on laptop should get you into bootable USB media
You have been offered Windows Embedded 8.1 Industry Pro along with the product key as part of Microsoft Imagine program I suppose.
I can only imagine that bootable USB is either not properly created or corrupted, if not coming up in boot order
http://support.hp.com/us-en/product/HP-14-Notebook-PC-series/8499318/model/8902550/document/c0499910...
Your laptop came with Windows 10 Home 64 bit, Intel Celeron pocessor, 2gb RAM, 32 eMMC storage capacity. The hardware resources are bare minimum. Using built in recovery partition to factory reset OS may or may not be successful.
I would suggest you to clean install Windows 10 Home 64 bit using Microsoft windows media creation tool by creating bootable installation USB.
https://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.html
Additional drivers from here: http://support.hp.com/us-en/drivers/selfservice/HP-14-Notebook-PC-series/8499318/model/8902550
Regards
Visruth