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‎07-26-2023 02:18 PM

HP Recommended

Okay so usually I know how to fix this issue however on this laptop no matter what I do it won't go away. 

 

I tried to boot from a Windows recovery installer and I got the same driver PNP watchdog error, I thought that was weird and maybe just an issue with my usb so I tried a different SSD with Windows 10 and I got the same exact driver PNP watchdog blue screen. 

 

I figured at this point the BIOS may be corrupted so I did a recovery but that didn't fix anything either. 

 

Putting the original SSD in a different computer it works fine, what is wrong with this computer because it's not the operating system and it's not the BIOS.

 

Note: the system is out of warranty

1 person had the same question
1 REPLY 1

‎07-29-2023 12:43 PM

HP Recommended

Hi @Teebotech,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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