• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-13-2024 10:17 AM

HP Recommended

I have HP 15 AMD E2 15.6-inch Entry Level Laptop (4GB /1TB HDD/Windows 10 Home/Jet Black/2.04 Kgs),

 

Please advise can i upgrade the ram and how much gb ram it supported 

Category:
1 REPLY 1

‎03-13-2024 11:14 AM - edited ‎03-13-2024 11:15 AM

HP Recommended

Notebooks with the AMD E2 processors have one memory slot and the max memory the slot will support is 1 x 8 GB.

 

If you provide the full model number or product number of the notebook, I will post the link to the service manual:

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.