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‎11-09-2018 08:48 PM

HP Recommended
Product: HP 15 Laptop
Operating System: Microsoft Windows 10 (64-bit)

My laptop has a BIOS update but I can't access the updating process.  I hit ESC during POST and the BIOS info is there, but no option to update it.  Any wisdom appreciated.  Thanks.

3 REPLIES 3

‎11-09-2018 11:39 PM

HP Recommended

No need to access the BIOS to update. Simply Download and Save the latest BIOS from your Support page. After download is complete close any open programs, be sure power adapter is plugged in and double click the downloaded file to update.

https://support.hp.com/us-en/drivers/selfservice/hp-15-da0000-laptop-pc/20395828/model/22185615

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‎11-10-2018 10:21 AM

HP Recommended

Thanks.  Apparently I can only upgrade to F04.  I was previously trying to upgrade to the also-listed F11, but when I attempt to do so, get the message "The BIOS update is blocked on this device."  

 

I suspect my device won't support F11and F04 is better than F02, I suppose.

 

Again, thank you.

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‎11-11-2018 12:00 AM

HP Recommended

Sometimes I think BIOS update files are accidentally published to wrong model page. The F.11 isn't even listed in the sequence with F.04 and other versions so I belive F.04 is the  latest for your model.

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