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    Know the Benefits of your HP account

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Mega2dr
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Message 1 of 2
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Flag Post

HP 15-au057cl Recovery Disc

‎09-19-2020 11:42 AM

HP Recommended
Product: 15-au057cl
Operating System: Microsoft Windows 8.1 (32-bit)

I have a 15-au057cl laptop and the hard drive crash. Does anyone know how can I get a recovery disc for the laptop?

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1 REPLY 1
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Paul_Tikkanen
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Message 2 of 2
Flag Post

‎09-19-2020 11:45 AM

HP Recommended

Hi:

 

You should be able to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the cloud recovery tool...

 

https://support.hp.com/us-en/document/c06162205

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