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HP Recommended
15-au057cl
Microsoft Windows 8.1 (32-bit)

I have a 15-au057cl laptop and the hard drive crash. Does anyone know how can I get a recovery disc for the laptop?

1 REPLY 1
HP Recommended

Hi:

 

You should be able to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the cloud recovery tool...

 

https://support.hp.com/us-en/document/c06162205

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