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HP 15-f111dx
Microsoft Windows 10 (64-bit)

Hello, I was hoping someone could advize me. I have an HP 15-f111dx Notebook PC, that I recently upgraded to a 1TB Samsung SSD after the original Hardrive crashed. Reinstallation went well, except for an Unkown Device that is listed under Device Manager.

When I select Properties, for that Unknown Device and then Hardware ID from the dropdown menu, I get : 

ACPI\VEN_ASD&DEV_0001
ACPI\ASD0001
*ASD0001

 

 I have been unable to find the correct driver to download. Thank you for your Anticipated Assistance. Thank You !

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @MichaelFTown 

 

I have zipped up and attached the driver you need for that device, below.

 

Download and unzip the file to its folder.   Do not do anything with the files in the folder.

 

Go to the device manager.  Click on the ASD device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

View solution in original post

6 REPLIES 6
HP Recommended

Thank you for your reply, but when I click that link, I get, An Unexpected Error has Occurred, once the page opens.

An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 18759C6B.

    Click your browser's Back button to continue.

 
 The link below the initial one, gives this message, once that page opens :
 
The message you are trying to access is not available.
 

 

HP Recommended

Hi, @MichaelFTown 

 

I have zipped up and attached the driver you need for that device, below.

 

Download and unzip the file to its folder.   Do not do anything with the files in the folder.

 

Go to the device manager.  Click on the ASD device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

HP Recommended

Hello, Thank you so very much. I was able to downlaod and extract the file to my Desktop, then open Device Manager,, go to the Unknown Device, select update driver and choose Browse my Computer . It appears to have corrected the issue. I greatly appreciate your time and insight.

HP Recommended

You're very welcome.

HP Recommended

Hi

Oh that is unfortunate, as it was an answer given by Paul et al in 2016.

 

 

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