HP 15-r061ne Notebook PC widows 10 or 11 compatibility and microsoft teams support

[Vipinp]

Hi 

I am using an old HP 15-r061ne notebook PC with 6 GB of memory and Windows 8.1 (64 bit). I would like to know which Windows update is compatible. i.e., Windows 10 or 11 ?  and I would like to know the steps to update it.                                  Moreover, when using Microsoft Teams, the camera is not working; a message pops up showing ''unable to access the camera'' but my drivers are up-to-date. So, should I buy an external camera ? or Is it because  Microsoft Teams does not support my PCs in-built camera 'HP TRUE VERSION HD'. 

[Fabio_L32]

Hello @Vipinp , how are you ?

This model is compatible with Windows 10.

In the link below, it has all the compatible drivers for the version:

https://support.hp.com/my-en/drivers/hp-15-notebook-pc-series/model/7368365

Regarding the camera, ensure the video driver is updated.

I´m waiting

[Vipinp]

@Fabio_L32 Thanks for your reply. Im currently having windows 8.1. I updated the camera driver, but still, the camera app is not working when using Microsoft Teams.

Also, I would like to update the system to Windows 10. Could you please advise on how to do this ? because I dont see anything under settings-Windows Update

[Fabio_L32]

Hello @Vipinp 

Test it in the Windows camera app.

See if it will open

Best regards