HP 2000 notebook not loading after doing recovery

[Tina-84]

I tried to recovery my laptop back to factory settings because it was being extremely slow. Once it finished the process it said it was going to restart, which it did, but then once it restarted and the hp logo showed up it never loads to go back to windows. It just keeps restarting over and over again. How do I fix this? I just want it to be factory reset and go back to windows 8 that it came with.

[WAWood]

@Tina-84 

<Sigh>  Every time I read one of these Factory-Reset issues posts I cringe and continue to wonder why everyone seems to think a factory reset is a miracle cure when, in many cases, it only serves to make things worse!

If the PC is really SLOW, a factory reset will do NOTHING to fix that, and will most likely fail -- leaving you with an unusable PC. If a factory rest starts out OK and then halts part way through, that is nearly always an indication of a failing drive -- which is a hardware issue that a factory reset will do nothing to fix.

To check for hard drive failing, if your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) press the Function key for testing the hard drive (usually F2) and let it run.