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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP 240 G5 Notebook driver issue

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02-21-2017 05:47 AM
Hi,
I have installed windows 8.1 64 bit in HP 240 G5 Notebook PC.
But when search for driver I found nothing for windows 8.1/8 .
So, My question is Can I install Windows 8/8.1 in this model?
Unable to find wireless and Network controller driver!
Can you please guide where I can find that else I have to change this model as our one application does not support either 7 or 10.
Appreciate your quick response.
Solved! Go to Solution.
02-21-2017 06:13 AM
Hi
Please post the hardware Id for the network controller device.
To find the hardware Id, click on the network controller device.
Then click on the details tab at the top of the network controller device window.
Now you will see a property drop down list, and it will be set to device description.
Drop down on that list,and select the third item (hardware id's).
Post the top string of characters that you see in the window.