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- HP Community
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- HP 240 G6 won't install Linux

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02-14-2019 09:32 AM
I've buyed a HP 240 G6 notebook more than a week ago, and since then been trying to install some Linux distribution on it. The problem is that I've tried a few of them (Ubuntu, Debian, Mint, openSUSE, Manjaro, Fedora, Arch, Elementary) and in every one some problem has occured. Except for Ubuntu 16.04, all have crashed/freeze before start partioning, and when Ubuntu was installed the wirelles had a very low range and a message of "0% free memory" kept showing.
When Windows10 is installed again everything runs perfectly. I tried updating the network driver, BIOS, but anything worked so far.
Follows the specifications of the laptop: https://www.oficinadosbits.com.br/produto23088/HP_240_G6_Tela_14_HD_Int.html
02-14-2019 12:56 PM
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.
Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.
Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using.
Folks on Linux support forums have experience using a vareity of machines with Linux and know a lot about driver and installation issues.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
06-05-2019 03:56 AM
Hi,
the problem can be SSD in the notebook, If You have cheap Western Digital NVMe, the driver in linux kernel don't work correctly. In my HP ProBook 445 G6 was necessary to replace one by Samsung SSD 970 EVO PLUS, M.2, it works under linux great.