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‎08-03-2016 02:22 AM

HP Recommended

hi.

My friend laptop hdd fail so i replace it, the laptop come with windows 8.1 he upgraded to 10. after replacing the hdd i tried to install windows 8.1 but it asking me for a product key witch is embeded in bios. i install the os with a generic key and used a key finder to get the key but it not working the key is invalid.

 

product no. J0X98EA#BH5

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2016 02:39 AM

HP Recommended

It depends on security policy for different companies. Different company have a different security measures they take and apply.

HDD is one of the component that the Producy Key is tagged to and replacing it needs the programming to be changed. I am sure an authorized serive center will be able to help you out.

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

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3 REPLIES 3

‎08-03-2016 02:25 AM

HP Recommended

You canot pull out the embeded key from BIOS. You need to take the unit to a authorized service center to do so.

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
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‎08-03-2016 02:33 AM

HP Recommended

i did it before with Dell, Acer, Lenovo all work great but why it not working with hp???

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‎08-03-2016 02:39 AM

HP Recommended

It depends on security policy for different companies. Different company have a different security measures they take and apply.

HDD is one of the component that the Producy Key is tagged to and replacing it needs the programming to be changed. I am sure an authorized serive center will be able to help you out.

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
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