HP 250 G5 Wifi Bluetooth Turns Off

[S1ngler]

Hello all, 

Recently because of low performance and 100% CPU on Windows 10 I've decided to downgrade and fresh install Windows 7 on my HP 250 G5 laptop. And immediately after installing Windows 7 comparing to earlier state with Windows 10 everything seemed to fly, no more 100% CPU, everything runs smoothly, even with Celeron N3060 CPU and 8 GB DDR3 RAM. But even if I've installed the newest drivers that could be found on the Intel's site for Windows 7 and Bluetooth/Wireless adapter AC3165 I have issue with turning off wireless (hardware radio off) after shutting down computer.  Before changing settings for wireless and bluetooth in device manager (under network adapters, Wireless Adapter and in the properties of the "Power Management" tab  toggled Off the option "Allow the computer to turn off this device to save power") and also changed power plan in control panel to "Maximum performance" and set "Bluetooth Support Service" Startup type to "Automatic" in services.msc Bluetooth/Wireless was turning off even after OS restart, now after changing all these settings Bluetooth/Wireless is turning off just after shutting down and after removing the power cable. The main issue I guess is that after restarting/shutting down computer and when Bluetooth/Wireless is turned off in Device Manager Bluetooth adapter (Intel Bluetooth Radio) dissappears under Bluetooth section and under Network adapters section (Intel AC3165 wireless adapter is present all the time).  Also I must notice that in Windows 10 everything is working fine so it's not the hardware issue. Is there any other idea to try to solve this out?

Best regards! 

[BeemerBiker]

When the system boots up the Wi-Fi and Bluetooth are asleep or off.  Is that the problem?

Windows 7, 8, 10, 11 use the hibernate file for "fast start"

If the hibernate file has the that device off then it will off when Windows starts.  Possibly this is the problem.

Bring up windows and make sure the Wi-Fi and Bluetooth are working then get a new Hiberfile to replace the corrupted one.

To get a new hibernation file do the following. Enter 'CMD' in the windows search and select 'run as administrator'.
Be sure to close other apps to avoid losing data during the hibernation.

powercfg -h off
powercfg -h on
shutdown /h

let me know if that fixed the problem

You might consider upgrading to tiny 10 or tiny 11 OS

There is an operating system called Tiny 10 that might work better than the full blown W10.
Works great. Uses the W10 product key in the BIOS to activate 11

The official and complete tiny10 and tiny11 list – NTDEV

You can actually install W11 on your notebook if you want, because it does not check for processor compatibility.

Let me know if it worked.

[S1ngler]

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@BeemerBiker wrote:

When the system boots up the Wi-Fi and Bluetooth are asleep or off.  Is that the problem?

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Yes, after fresh system boot Wi-Fi and Bluetooth are both off with fact that Wi-Fi is still present in device manager in Network adapters and Bluetooth disappears totally. Eventually in Intel PROSet/Wireless utility I got the message that Wi-Fi is turned off. When I try to turn it on and then turn it off nothing happens. But after OS restart everything is fine and Bluetooth/Wireless are again turned ON. 

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@BeemerBiker wrote:

Windows 7, 8, 10, 11 use the hibernate file for "fast start"

If the hibernate file has the that device off then it will off when Windows starts.  Possibly this is the problem.

Bring up windows and make sure the Wi-Fi and Bluetooth are working then get a new Hiberfile to replace the corrupted one.

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I didn't use Hibernation, but I recreated new Hiberfile as you described and the state was the same. Even after I put the computer in hibernation just after recreating new Hiberfile then removed the battery for a few minutes and turned on the computer just on power supply without battery, Wi-Fi was turned off even all other windows and applications were opened as after computer went to hibernation but with difference that Wi-Fi is OFF. So I guess that problem might be that somehow when power supply/battery is removed and computer is without any power supply after first system boot Wi-Fi/Bluetooth is OFF and after next restart everything is fine! Also if battery isn't removed even after shutdown  and next system boot Wi-Fi/Bluetooth is ON! This implicates that Wi-Fi adapter doesn't turn on if the battery/power supply isn't present all the time. But the question is why this is not happening with Windows 10?

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@BeemerBiker wrote:

You might consider upgrading to tiny 10 or tiny 11 OS

There is an operating system called Tiny 10 that might work better than the full blown W10.
Works great. Uses the W10 product key in the BIOS to activate 11

The official and complete tiny10 and tiny11 list – NTDEV

You can actually install W11 on your notebook if you want, because it does not check for processor compatibility.

Let me know if it worked.

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Interesting proposal! I was considering to try Tiny Win10 or Tiny Win11 but I'm aware of how the Celeron N3060 is old and weak CPU. So I am not sure that even light (crippled) Windows 10 version requires less powerful hardware than Windows 7 and how this Celeron would handle with Tiny 10 comparing to Windows 7? I know some light Linux distribution is the best option, but Windows platform is must option in my case...