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HP Recommended
2W8Z4EA

Buongiorno, ho acquistato un HP 250 G8 freedos ma non riesco ad installare Windows 10.

Ho creato una chiavetta contenente Windows 10 tramite il tool di Microsoft ma quando faccio partire l'installazione arrivo al punto in cui mi chiede "Dove vuoi installare Windows?" ma non mi mostra alcuna partizione su cui installarlo.

Ho pensato che fosse un problema di conversione GBT/MBR e richiamando il prompt dei comandi ed eseguendo il diskpart e poi list disk non vedo l'hard dik.

Ho provato ad eseguire il test dell'hard disk tramite il sistema di diagnostica ed è passato. 

Non riesco a capire dove possa essere il problema, qualcuno può aiutarmi? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Nothing is impossible when you know the secret.  😊

 

Since your notebook has an Intel 11th gen core processor, Windows 10 does not have the storage controller drivers necessary to find the drive to install on.

 

Here is what you need to do...

 

You need to add the storage drivers during the W10 installation...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.3.1148

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111660), and copy that folder to your USB flash drive, and continue with the instructions.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Nothing is impossible when you know the secret.  😊

 

Since your notebook has an Intel 11th gen core processor, Windows 10 does not have the storage controller drivers necessary to find the drive to install on.

 

Here is what you need to do...

 

You need to add the storage drivers during the W10 installation...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.3.1148

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111660), and copy that folder to your USB flash drive, and continue with the instructions.

HP Recommended

Grazie infinitamente per avermi aiutato, sono riuscito ad installare correttamente Windows 10!

E' proprio vero che non si smette mai di imparare....

Thank you very much!!!!

HP Recommended

Prego.

 

Sono contento di esserti stato d'aiuto.

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