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‎09-05-2024 09:08 AM

HP Recommended
Product: HP 255 G7 Notebook PC (5LJ40AV)
Operating System: Microsoft Windows 11

Hi plz I have a problem in my HP laptop 255 G7 so yesterday I downloaded a bios update that is F.43 REV.A after I downloaded my pc restart and when it restart I got black screen I try to do recovery bios using win+ b and it works when the recovery finish my laptop restart and when it's restart I got the same issue black screen, I go again to HP drivers and software I download again the bios system in USB flash and I installed it again to my laptop when it's restarting I'm getting black screen again. plz help me to solve this problem I have school project and I need to finish it ( when they asked me what os that I have I do windows 10 but i realized that I do mistake because I'm using windows 11 ) plz I need help to solve the issue 

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