• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-08-2025 08:04 AM

HP Recommended

Hello everyone!

I have the HP 255 G7 laptop which oficially supports only Windows 10 20h2. The newest available drivers are for Windows 10 20h2. But now Windows update offers to install version 22h2 on my laptop. Is it a good idea to proceed with this update or the risk to destroy my OS is too high? I really don't want to reinstall my OS right now if things go bad, I'm busy with some things. Is Microsoft acting silly again or is HP slow to update their support website?

I don't know if someone else owns this laptop model. If you own it do you use Windows 10 22h2? Do you have any serious problems with 22h2 on the HP 255 G7?

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2025 08:53 AM

HP Recommended

Hi @expert-bg }

HP does not update the drivers for all models to the latest versions of Windows. Many of the old drivers are compatible with the new versions, and if you need a new driver, it will be sent by Windows Update.

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎08-08-2025 08:53 AM

HP Recommended

Hi @expert-bg }

HP does not update the drivers for all models to the latest versions of Windows. Many of the old drivers are compatible with the new versions, and if you need a new driver, it will be sent by Windows Update.

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎08-09-2025 06:53 AM - edited ‎08-10-2025 11:44 AM

HP Recommended

Thanks resistencia this sounds good, so maybe I can try it later.

Now it looks like I have another problem-my UEFI version F.31 is too old for Windows 10 22h2. And when I make attempts to update the UEFI firmware it does not update at all. I found this information in the release notes about UEFI updates-it looks like some Windows 10 updates are demanding a UEFI update. Very strange situation because all older UEFI updates installed without any major problem on this laptop.

I was able to update the UEFI after some serious trouble. I don't want to try this exercise again, it was hard because my UEFI diagnostics was damaged. Why the UEFI updater is not included on the chip containing the laptop's firmware, such a bad idea!

Reply
Was this reply helpful? Yes No

‎08-11-2025 09:09 AM - edited ‎08-11-2025 09:20 AM

HP Recommended

Not all processors of this model are compatible with Windows 11. If you are looking to upgrade to Windows 11, that is not possible with that processor.

 

For the BIOS, try older versions first.

 

 
F.34 Rev.A
Jan 11, 2021
41.1 MB
 
F.36 Rev.A
Jun 23, 2021
41.0 MB
 
F.37 Rev.A
Sep 13, 2021
41.6 MB
 
F.38 Rev.A
Apr 21, 2022
41.5 MB
 
F.39 Rev.A
Aug 22, 2022
42.3 MB
 
F.40 Rev.A
Jan 10, 2023
42.7 MB
 
F.41 Rev.A
Sep 6, 2023
42.9 MB
 
F.42 Rev.A
Jan 23, 2024
42.9 MB
 
F.43 Rev.A
May 15, 2024
42.9 MB
 
F.44 Rev.A
Sep 19, 2024
42.9 MB
 
F.45 Rev.A
Dec 10, 2024
33.3 MB
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.