cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
4 2 0 0
Message 1 of 6
34,425
Flag Post
HP Recommended

Solved!

HP 3D DriveGuard for Windows 10 Pro x64

Pavilion DV7
Microsoft Windows 10 (64-bit)

Hello,

I have a pavilion dv7. I'm asking if I can get the latest version of HP 3D DriveGuard, because I'm searching for it and there are so much of different versions and I don't know which is the latest. Thank you! 

5 REPLIES 5
Highlighted
Level 20
Level 20
117,167 107,348 17,000 26,036
Message 2 of 6
34,422
Flag Post
HP Recommended

Solved!

HP 3D DriveGuard for Windows 10 Pro x64

Hi:

 

You need this version.

 

The hardware version of the 3D driveguard you have only has driver support through W8.1, but the W8.1 driver works just fine...

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Highlighted
New member
4 2 0 0
Message 3 of 6
34,384
Flag Post
HP Recommended

Solved!

HP 3D DriveGuard for Windows 10 Pro x64

I found this for windows 10: http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1

 

that's why I'm asking. Is that the wrong version or what?

 

Thanks for the answer.

0 Kudos
Highlighted
Level 20
Level 20
117,167 107,348 17,000 26,036
Message 4 of 6
34,371
Flag Post
HP Recommended

Solved!

HP 3D DriveGuard for Windows 10 Pro x64

Yes, the version you found (and any other version of the 3D driveguard driver that says it is for W10) is the wrong version.

 

Here is the long story...

 

There are 3 variations of the 3D driveguard driver hardware in HP notebooks.

 

The original hardware version which goes back to about 2005 and runs through the dv6/7-7000 model series.

 

It has a hardware ID of ACPI\HPQ0004

 

The second version which only lasted a year or two which has a hardware ID of ACPI\HPQ6000

 

And the current version which started around 2013, which as a hardware ID of ACPI\HPQ6007.

 

There are specific drivers for each of the hardware versions.  The first two do not have drivers for W10.

 

Only the last hardware version (ACPI\HPQ6007) has W10 drivers available.

 

You can use the W7/W8 driver from your notebook's support page and that will also work fine on W10, but I have provided the final release of the driver for your notebook which supports W8.1 and will also work just fine on W10.

 

So, if you want the 3D driveguard driver to install, you will have to use the one I posted.

 

Highlighted
New member
4 2 0 0
Message 5 of 6
34,364
Flag Post
HP Recommended

Solved!

HP 3D DriveGuard for Windows 10 Pro x64

Thank you for the detailed answer!.

Have a nice day!

0 Kudos
Highlighted
Level 20
Level 20
117,167 107,348 17,000 26,036
Message 6 of 6
34,358
Flag Post
HP Recommended

Solved!

HP 3D DriveGuard for Windows 10 Pro x64

You're very welcome.

 

You have a nice day too!

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation