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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

my  laptop powers up (fan on, light initial noises from HDD)  but black screen, booting not starting. Capslock blinking twice. Seems like BIOS soft (or BIOS chip) corrupted, right?

 

I tried stepwisely procedure acc.

https://support.hp.com/lt-en/document/ish_3932413-2337994-16

STEP1/2/3A all without succes

and now  trying STEP 3B -> Recover the BIOS using a USB recovery drive

by creating recovery USB drive on another laptop via advised BIOS for HP 650s family laptops

HP Notebook System BIOS Update (Intel Processors)10.0 MBsp66781.exe

recommended from official source:

https://support.hp.com/cz-cs/drivers/selfservice/hp-650-notebook-pc/5225011

Installation always failes either with opening   immediate BIOS updater=utility INSYDEFLASH v.4.28 on running computer or with error IHISI: Get support mode fail in SMI/BIOS did not support INSYDEFLASH,

but never opens expected utility HP BIOS Update and Recovery by American Megatrends = it means never offers an option Create Recovery USB flash drive, which shall be the common way as described in HP tutorials (I tried more types HP as well as non-HP laptops for this preparation, with more systems W10/W8/W7- all same output).

Any idea, how to call up window BIOS Update and Recovery by American Megatrends?

Is there any way to prepare a bootable BIOS on a USBflash drive for an HP 650? Thx lot.

 

12 REPLIES 12
HP Recommended

Hello @tommy-czech 

Sorry to hear that you are having problems ... I would like to help you.

To help you I just need to know the product number (p/n) xxxxxx#xxx of your notebook !

 

It looks something like this:

ub6424_0-1665997863071.png

ub6424_1-1665997863065.png

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

 

Kind regards

HP Recommended

Hi,  it is Part nr. C1M79EA#BCM, just OS has been converted on WIN10 and RAM upgraded to 4GB. Know it is quite old-school  maschine, but my mum got used to working on it, so trying to bring it for her back to life.

HP Recommended

Hello @tommy-czech 

 

This is old BIOS ...

 

(1) Power off computer

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) You need another Windows 7 (32/64 bit) or Windows 8 (32/64 bit) computer to run Bios setup to create <USB flash drive>

HP Notebook System BIOS Update (Intel Processors)

F.39 Rev.A 10.0 MB Jun 20, 2014 Download

 

HP Customer Support - Software and Driver Downloads 

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

HP Recommended

As described in my origin post, the linked file  sp66781.exe  consists of managing app INSYDE so during its installation just after extracting inicializes automaticly INSYDEFLASH app used for promt BIOS updates (instead of window HP BIOS Update and Recovery with option CREATE USB flash drive->this never appears) on laptops with 64bitOS, or IHISI: Get support mode fail in SMI/BIOS did not support INSYDEFLASH on laptops with 32bitOS.

INSYDEFLASH is incorporated in this EXE file,  no matter what OS is used Windows 7 (32/64 bit) or Windows 8 (32/64 bit), same as WIN 10.

tommyczech_0-1666022793174.png

 

Never apears this window/option:

tommyczech_0-1666023418105.png

 

 

 

HP Recommended

Hello @tommy-czech 

 

InsydeFlash does not support the <USB> "feature" ...

(1) Start InsydeFlash and don't close application

(2) Look for the folder where InsydeFlash extracted temporary files

(3) Send screenshot of folder/files

HP Recommended

tommyczech_0-1666037795129.png

 

HP Recommended

Hello @tommy-czech 

Thanks for reporting.

 

What is the size (bytes) of

ub6424_0-1666038427195.png

 

Kind regards

HP Recommended

tommyczech_0-1666039621516.png

Thanks for support/help.

HP Recommended

tommyczech_0-1666042482102.png

 

 

Thanks for help.

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