HP 8770w Accelerometer driver not working (Windows 10 64 bit) + Adobe Premiere 2022 video card issue

[RitaBeHeard]

Hi all, 

Thanks for having me here.

It seems I am telling a long story!

1) I have an HP 8770w with a video card Nvidia Quadro K3000M. Recently, I have re-downloaded again Adobe CC (as I've got a new account). Once I started working with Photoshop, I discovered that the card somehow "disappeared" - it became invisible - like there was no Nvidia Quadro K3000M Nvidia card at all!!

       (pic.1)

At the NVIDIA website, I tried to download and install a few drivers for Nvidia Quadro K3000M - most of them were "non-compatible":

I also tried to install a driver from https://support.hp.com/gb-en/drivers/selfservice/hp-elitebook-8770w-mobile-workstation/5257511/model... - no luck.

Eventually, I found a driver which was compatible: the driver's version is 392.65 - and the system can see the video card! 

Somehow the issue with Photoshop was solved (I never have seen pic.1 since)

2) Next,  I discovered that  Adobe Premiere  finds the video card driver "unsupported"

  

After I have updated Windows 10 64 bit (installed 31 Dec 2020) it describes itself this way:

Edition Windows 10 Pro, Version 21H1, Installed on ‎11/‎11/‎2021, OS build 19043.1348, Experience Windows Feature Experience Pack 120.2212.3920.0

Then, the Accelerometer stopped working 

Thanks to this forum I discovered that Accelerometer is related to HP 3D DriveGuard driver and found a few pieces of advice here - how to update the HP 3D DriveGuard driver and how to activate it.  Initially, I had 5.2.1.1 (2015) version of the driver:

However, I downloaded and installed new versions of the driver recommended here in other threads  (I think so, but I cannot see the result!) (https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/hp-mobile-data-protection-senso...and https://h30434.www3.hp.com/t5/Business-Notebooks/a-working-Win-10-driver-for-3D-Drive-Guard-or-accel...  and https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-8570w-Accelerometer-driver-... ) - but still no results.

HP Mobile Data Protection Sensor continues to be in the same state

 - and the driver's version is still the same, 5.2.1.1: 

3) Meanwhile, somehow I have uninstalled HP 3D DriveGuard: 

At this point, I have no idea how to make the drivers compatible and to make everything work normally. 

Please, please, please, tell me if I have to get back HP 3D DriveGuard? if yes, how to do it? 

What Nvidia video card driver version do I need - if this one is not appropriate? 

At the moment I "installed" sp58201 - but... - how to check it and is it ok? sp88981 and sp71714 made no improvements neither.

What shall I do next?

I desperately want to work again!

Looking forward very much to hearing from the experts soon! 

Many thanks! 

Rita, 14/11/2021

[VH2000]

Do you run your machine with a HDD or a SSD? If it's a SSD you don't need that driver at all.
Go to device manager and in the menue bar you find the view tab. Here you can list all nonpresent devices. When you find
that all deleted devices should be listed. They are greyed out. Delete them all.

The driver is needed to protect the HDD when you drop the notebook while it is running!
If you promise that you don't, you don't have to worry about it.
If you don't have, go for a SSD. It speeds up your system a lot.

[RitaBeHeard]

Thank you for responding!

 I have both! 

I am away from my HP till Thursday, so there is no danger till then. 

What shall inven when I am back home I guess...

But thank you so much for sharing info.