• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-19-2017 07:17 AM

HP Recommended
Product: Notebook Pavilion
Operating System: Microsoft Windows 10 (64-bit)

Suddenly began receiving message that Notebook Accellerator doesn't work on this version of Windows. Is there an update available?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2017 07:44 AM

HP Recommended

Hi,

 

Download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎08-19-2017 07:44 AM

HP Recommended

Hi,

 

Download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎08-27-2017 01:15 PM

HP Recommended

I used the link provided in the answer. I've downloaded this twice.  When complete, I get a C:/prompt window that doesn't provide any instructions.   What needs to happen next?

Was this reply helpful? Yes No

‎08-28-2017 10:48 AM

HP Recommended

I ignored the C prompt, restarted the computer and never had the error message again.

Was this reply helpful? Yes No

‎12-22-2017 01:18 AM

HP Recommended

Same problem with the latest Windows 10 version. How long before we get an update from HP?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.