-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Accelermotor
Create an account on the HP Community to personalize your profile and ask a question
08-09-2017 12:25 PM
When I started my computer today I received a message that said HP Accelermoter not capable with this version. Contact HP and see if there is a driver that was updated.
I guess that my laptop was upgraded by Mocrosoft during the night. Can someone help me with this problem? I am not that computer savy
Solved! Go to Solution.
Accepted Solutions
08-09-2017 12:56 PM
Hi,
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.
http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-09-2017 12:56 PM
Hi,
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.
http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
Didn't find what you were looking for? Ask the community