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‎11-15-2017 11:43 AM - last edited on ‎11-15-2017 12:38 PM by Retired

HP Recommended

HP Pavilion 15-p045nd Notebook PC (ENERGY STAR)

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-25-2017 03:32 AM - edited ‎11-26-2017 04:57 AM

HP Recommended
Result after execution SP82755 and SP82228
  1. In device manager HP Mobile Data Protection Sensor, driver: 20-9-2017 (6.0.22.1), Hardware-id: HPQ6007
    This device works correctly
  2. Software 3D Driveguard is not running (there is no icon on taskbar), but this is now no longer relevant in my situation (HDD replaced by SSD).

-

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4 REPLIES 4

‎11-15-2017 04:50 PM

HP Recommended

Try this newer version:

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎11-16-2017 09:35 AM - edited ‎11-24-2017 07:26 AM

HP Recommended

Unfortunately sp82228 is not the solution for this issue.

HP Pavilion 15-p045nd:

  1. there is no icon on taskbar
  2. HP Mobile Data Protection Sensor in Device Manager: … blocked from starting  (Code 48)

 

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‎11-24-2017 07:12 PM

HP Recommended

Install this patch for 3D Driveguard released by HP couple of days ago:

ftp://ftp.hp.com/pub/softpaq/sp82501-83000/sp82755.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎11-25-2017 03:32 AM - edited ‎11-26-2017 04:57 AM

HP Recommended
Result after execution SP82755 and SP82228
  1. In device manager HP Mobile Data Protection Sensor, driver: 20-9-2017 (6.0.22.1), Hardware-id: HPQ6007
    This device works correctly
  2. Software 3D Driveguard is not running (there is no icon on taskbar), but this is now no longer relevant in my situation (HDD replaced by SSD).

-

Was this reply helpful? Yes No
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