-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Audio Switch

Create an account on the HP Community to personalize your profile and ask a question
02-20-2022
01:39 AM
- last edited on
02-20-2022
12:46 PM
by
RodrigoB
Hello, how can I retrieve the HP audio switch device, it got removed for no reason.
Solved! Go to Solution.
Accepted Solutions
02-21-2022 09:58 AM
hi
curious, I can't find it here
https://support.hp.com/us-en/drivers/selfservice/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-eu0000/2...
I did an update, by a full install, so it works..
I don't know if this could work for you, try this one
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96765.exe
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
02-20-2022 03:59 AM
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
First-Time-Here-Learn-How-to-Post-and-More
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
02-21-2022 09:58 AM
hi
curious, I can't find it here
https://support.hp.com/us-en/drivers/selfservice/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-eu0000/2...
I did an update, by a full install, so it works..
I don't know if this could work for you, try this one
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96765.exe
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------