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HP Recommended
HP EliteBook 830 G8 Notebook PC (26D48AV)

Hello,

I am wondering if you will be able to help me.

I had issue with my laptop recently where the laptop just wont turn on, just flashing lights on KB and fan will spin fast.

I took the laptop to a repair shop while I was abroad and they managed to repair it

for me by flashing a BIOS and everything was OK, until I noticed that  my fingerprint reader was not working..

The laptop does not show the "Reset FingerPrint on Next Reboot" option in BIOS either

I have checked it every section of the BIOS. I also dont see the BIOMETRIC fingerprint reader in Device manager.

So from my understanding , I can tell that the BIOS dump they have put on my laptop was not from a laptop with fingerprint hardware on it or this option has not being enabled in that BIOS.

I bought this CH341 programmer and I need help with reflashing the BIOS with that.

I do know my motherboard has 2 BIOS chips(CPU side,EC side) . one at front one at back and they both needs to be programmed correctly.

I just need the BIOS files for my model which has the fingerprint feauture enabled in it.

 My motherboard details below

Corvette-6050A3217501-MB-A01(A1)(1086) L2

my laptop is 

4P8M2EC#ABU 
[edit]
HP EliteBook 830 G8 Notebook PC 
BIOS 
Version 
T76 Ver. 01.14.00 
Date 
6/26/2023 
MOTHERBOARD 
Manufacturer 
HP 
Model 
880D 
Version 
KBC Version 30.4F.00

1 REPLY 1
HP Recommended

Hey @navbangash,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. Even though your request is directed to flash the  BIOS.


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.