• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 14-cm0021la
Microsoft Windows 10 (64-bit)

Hello 

I have downloaded the latest bios files and the Winflash file just does not open
RodrigoArce_0-1669060718383.png
this are the steps

RodrigoArce_1-1669060816761.png

 

RodrigoArce_2-1669060828014.png

RodrigoArce_3-1669060836265.png

 

and there it finish the extraction but nothing else happens 
if i go to the extraction folder there it is the WinFlash.exe file

RodrigoArce_4-1669060907822.png


I've tried to run it multiple times with admin right, safe mode on windows, but nothing works
i need to create usb with the bios files for this model

HP Notebook - 14-cm0021la

 

can anyone help me please?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.