HP Battery Alert

[Linda4041]

Upon startup, a screen pops up and says:

HP Battery Alert

The system has detected the storage capacity of the battery stated below to be very low.  For optimal performance the battery may need to be replaced.

Primary (internal) Battery <601>

contact:  www.hp.com\go\techcenter\startup

The system then continues on to complete the setup and takes me to the password page.

What do I need to do now to fix this issue?

[Dudefoxlive]

if you can locate the model number of your computer (usually under the battery) then you can type in the model number of your computer and battery after that and purchase a replacement battery.   All the error is saying is that the battery is old and has lost most of the capibility to hold a charge and should be replaced.

[Linda4041]

Thank you for the quick reply.  Just to be clear, I did as instructed and found the model number of the laptop as:  1b50us.  I then looked on the battery and it says "replace with hp spare:  593553-001.  So these are the two pieces of information required to order a new battery...is that correct?

[Linda4041]

Escuse me.  The model number of the laptop is:  g6-1b50us.

[Dudefoxlive · Accepted solution]

Simple thing to do is to go on to Ebay or Amazon and put in the part number 593553-001 and you should get the battery for your laptop.  

[Linda4041]

Thank you so much for your recommendation.  I really appreciate your assistance in quickly solving this problem.  I rate you 5 stars!!!

My issue is now resolved.

[Dudefoxlive]

Always glad to help. 🙂