HP Battery Alert

[Sowmysa29]

Battery alert
BIOS has detected that the capacity of the internal battery has been reduced. This may be caused by environmental factors such as low ambient operating temperature, or it could be due to aging of the battery pack. Operating your
system in a warmer location or operating your unit for a while might resolve this condition. If the condition persists or If you have an older system, please contact HP services.

Primary (internal) Battery (601)

 This is the error message shown on the screen when I turn on my PC

[zoey7886]

@Sowmysa29, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Battery Alert! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The Primary (internal) Battery (601) error message indicates that the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. This error may be caused by environmental factors such as low ambient operating temperature or the natural aging of the battery pack. Operating your system in a warmer location or using it for a while might resolve the condition.

Update the BIOS:

• Go to the HP Software and Driver Downloads page.
• Navigate to the product page for your computer.
• Select BIOS from the list that displays, and review any available updates.
• Download and install the update following the instructions provided.

Perform a Battery Test:

• Disconnect the AC adapter.
• Press and hold the Power button for at least five seconds to turn off the computer.
• Turn on the computer and press Esc repeatedly.
• When the startup menu appears, press F2 to access the HP PC Hardware Diagnostics menu.
• Click Component Tests > Power > Battery > Run once to start the battery test. 

Hope this helps! 

Take care, and have an amazing day!  

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Regards,