67fastback Tutor
Tutor
21 20 0 1
Message 11 of 38
192
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

So How I'm following your steps leads me to the ISO and it is saved in the computer. I go on to get the tool and it runs and there is just the repair tool. Is this what I need because when I use it nothing is listed.  When I go to the files there is just the download and the ISO there. There are no pop ups that help me to find it like you said there might be. Any ideas? Thank you for the help.

Reply
0 Kudos
Provost Provost
Provost
44500 44236 3317 13898
Message 12 of 38
186
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

As I stated several times- it sounds like you are running the shortcut to "Uninstall Windows 7 USB DVD Tool. The actual program when opened from the correct shortcut does not have a Repair function.

When you installed the Win 7 Tool it should have put two shortcuts in your Start Menu-and possbily one shortcut on the desktop screen.

I  have these 2 in Start, Programs>

1- "Uninstall Windows 7 USB DVD Download Tool" (wrong shortcut to run program)

 2-"Windows 7 USB DVD Download Tool" (correct shortcut to run program)

I also have an icon on desktop>

1-"Windows 7 USB DVD Download Tool" (also correct shortcut to run)

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Reply
0 Kudos
67fastback Tutor
Tutor
21 20 0 1
Message 13 of 38
166
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

I think the link is incorrect or there is an issue with the link because when I followed it there is not the needed pop up or anything on the desktop. The Windows 7 USB DVD Download Tool (the title of the thing I am clicking on) is not leading me to the correct pop ups on this computer. Thanks for the suggestions I don't know if there is a problem with the link or an issue with my computer.

Reply
0 Kudos
Provost Provost
Provost
44500 44236 3317 13898
Message 14 of 38
159
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

Try Rufus and the guide here. Rufus is a stand alone program and does not require installing-  simply download and save it, then click to run.

https://www.lifewire.com/how-to-burn-an-iso-file-to-a-usb-drive-2619270

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Reply
0 Kudos
67fastback Tutor
Tutor
21 20 0 1
Message 15 of 38
145
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

this program looks like it is working but when I get to the step 7 I cannot find the file. Am I looking for the download tool?  I have it in the downloads section and when Rufus prompts me to find it in the downloads section the file is not there. Maybe there is a problem with the download tool? Thanks for the advice!

Reply
0 Kudos
Provost Provost
Provost
44500 44236 3317 13898
Message 16 of 38
136
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

It is asking for the Windows ISO file that you downloaded from Microsoft.

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Reply
0 Kudos
67fastback Tutor
Tutor
21 20 0 1
Message 17 of 38
125
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

 

That's exactly what I thought. But when it leads me to find the file it is not there. Is there ajn issue with the microsoft download? Thanks for comment!

Reply
0 Kudos
Provost Provost
Provost
44500 44236 3317 13898
Message 18 of 38
118
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

Originally you said you downloaded the ISO to an SD card. Is the ISO still on it or did you move it to a folder on the computer?Have you checked to be sure the Windows 8 ISO is in either location?

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Reply
0 Kudos
67fastback Tutor
Tutor
21 20 0 1
Message 19 of 38
101
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

 

I have looked for both in the computer and the thing I am using to transport it and it is not there. Thanks for the help.

Reply
0 Kudos
Provost Provost
Provost
44500 44236 3317 13898
Message 20 of 38
92
Flag Post
HP Recommended

Solved!

HP Beats edition laptop

Download it again and save it in the download folder of the computer you are using. Select the first option in the list:

https://www.microsoft.com/en-us/software-download/windows8

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation