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HP Recommended
HP Pavilion Gaming Laptop - 17-cd1014na
Microsoft Windows 11

HI.

Trying to get hp cloud recovery tool to download the files to a usb drive but it does not find any type of usb drive :

gingerboy_0-1728179732421.png

gingerboy_1-1728179759131.png

I am running Win 11 after free upgrade.

USB drive is:

gingerboy_2-1728179843034.png

Any ideas how to fix this so it recognises the drive?

1 REPLY 1
HP Recommended

Format it for fat32

 


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