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‎03-07-2021 09:29 AM

HP Recommended
Product: x360-15t-dq100CTO
Operating System: Microsoft Windows 10 (64-bit)

Good morning, I purchased an HP Care Pack/Post Warranty Plan a few weeks ago for this laptop and have not been able to get any assistance with my laptop. This is the 5th or 6th HP laptop I have owned over the years and it is by far the most frustrating. I have completed all the Windows and HP updates and it generally takes an embarrassingly long time to boot and be useful. Please suggest something to help me.

4 REPLIES 4

‎03-11-2021 07:07 AM - edited ‎03-11-2021 07:48 AM

HP Recommended

Hi@desertdoug1954, Welcome to the HP Support Community!

 

Request you to follow the below link for the warranty check details online.

 

Check a single product warranty link

 

To extend the warranty if applicable check the picture below click extended coverage.

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎03-11-2021 07:43 AM

HP Recommended

The link to check the warranty did not workHP Warranty Site Can Not be Reached.JPG 

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‎03-11-2021 07:52 AM

HP Recommended

Hi@desertdoug1954,

 

Please check Check its working  single product warranty  link 

 

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‎03-11-2021 08:07 AM

HP Recommended

I got to the link and it went to my computer and it stated my warranty has expired. It does not recognise the HP Care Pack  or Post Warranty Plan I purchased. Please assist.

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