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desertdoug1954
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HP Care Pack or Post Warranty Plan

HP Recommended
x360-15t-dq100CTO
Microsoft Windows 10 (64-bit)

Good morning, I purchased an HP Care Pack/Post Warranty Plan a few weeks ago for this laptop and have not been able to get any assistance with my laptop. This is the 5th or 6th HP laptop I have owned over the years and it is by far the most frustrating. I have completed all the Windows and HP updates and it generally takes an embarrassingly long time to boot and be useful. Please suggest something to help me.

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praveenbv
HP Support Agent
HP Support Agent
2,850 2,849 104 138
Message 2 of 5
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HP Recommended

Hi@desertdoug1954, Welcome to the HP Support Community!

 

Request you to follow the below link for the warranty check details online.

 

Check a single product warranty link

 

To extend the warranty if applicable check the picture below click extended coverage.

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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desertdoug1954
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Message 3 of 5
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The link to check the warranty did not workHP Warranty Site Can Not be Reached.JPG 

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praveenbv
HP Support Agent
HP Support Agent
2,850 2,849 104 138
Message 4 of 5
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Hi@desertdoug1954,

 

Please check Check its working  single product warranty  link 

 

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desertdoug1954
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I got to the link and it went to my computer and it stated my warranty has expired. It does not recognise the HP Care Pack  or Post Warranty Plan I purchased. Please assist.

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