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HP Recommended
HP Chromebook 11-2101TU
Chrome OS

Used USB stick to try to recover (A few times) but still gives message " Your system is repairing itself. Please wait. " but eventually goes black screen and back to the same message.

Also tried Control-D but no go as well.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

Outside of HP, Google sometimes has some help... Powerwash.

https://support.google.com/chromebook/answer/183084?hl=en

 

So to recover a system with a USB you would need a working USB and an area, usable and large enough to take the install.

Could there be a problem with the Hard Disk?  Hard Drive  --  16 GB eMMC

https://support.hp.com/us-en/product/hp-chromebook-11-2100/7234888/model/7483658

http://h10032.www1.hp.com/ctg/Manual/c04502121

 

If in doubt please ask.

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi

Outside of HP, Google sometimes has some help... Powerwash.

https://support.google.com/chromebook/answer/183084?hl=en

 

So to recover a system with a USB you would need a working USB and an area, usable and large enough to take the install.

Could there be a problem with the Hard Disk?  Hard Drive  --  16 GB eMMC

https://support.hp.com/us-en/product/hp-chromebook-11-2100/7234888/model/7483658

http://h10032.www1.hp.com/ctg/Manual/c04502121

 

If in doubt please ask.

 

HP Recommended

Thanks for your reply.  Powerwash and recovery as you suggested did not work so I am kind of thinking like yourself if might be the storage.  Thanks for the link to the manual, that will be a great help.  I will do my best to respond back here after I make my next move.  Thanks again.

HP Recommended

Prego.

HP Recommended

Seems it was the storage so bought a new chromebook.  So all good.  Thanks

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