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‎05-06-2022 05:12 AM

HP Recommended
Product: HP Pavilion 15-aw030ca (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I have posted earlier about HP Cloud Recovery failing on my Pavilion 15-aw030ca and thought since it has loaded all the recovery info onto a USB drive, can the original software, i.e. drivers and the like, be extracted from the drive and installed that way?

 

Any thoughts?

 

20220505_163557.jpg

 

1 REPLY 1

‎05-06-2022 05:33 AM - edited ‎05-06-2022 05:34 AM

HP Recommended

I cannot answer if you can extract the needed info, but an alternative would be to install the Windows 10 software with a independent Microsoft source and then add the needed drivers etc from the HP site

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-aw000-notebook-pc-series-touch/10862...

 

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.


I'm not an HP employee.
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