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‎09-18-2020 08:24 PM

HP Recommended
Product: HP Omen 15 RTX 2070 super
Operating System: Microsoft Windows 10 (64-bit)

Hi, I would like to ask some questions about HP Cloud Recovery Tool.

My Windows is installed in Drive C which is SSD and my whole data is in Drive D. Will restoring with that tool, wipe all data from both disks?

I don't have a way to backup my whole data somewhere else sadly.

1 person had the same question
3 REPLIES 3

‎09-19-2020 07:39 AM

HP Recommended

Hi:

 

Yes, it will reformat the hard drive and remove all data from all partitions.

 

I suggest you invest in a portable hard drive to save your data to.

 

If the hard drive were to fail, you will lose the data anyway.

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‎09-19-2020 11:56 AM

HP Recommended

Thank you for informing me with that. I downloaded and installed HP Cloud Recovery Tool in my usb drive. I downloaded it and followed all steps perfectly. But after booting with USB drive, it boots and then a blue screen appears and after a bit, a dialog box appears stating "unable to find boot disc". Kindly help me with this.

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‎09-19-2020 12:13 PM

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't be able to help you with why the recovery tool cannot find the drive.

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