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‎04-02-2020 12:13 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I have just downloaded and used the HP cloud recovery tool. I wish to know if the reset to factory default includes re-imaging the recovery partitions as well? 

I guess I could always blow the C: drive away again to test this, but having spent too much time already, thought it may be quicker to ask.

 

Cheers,

Brom56

1 REPLY 1

‎04-09-2020 11:27 AM

HP Recommended

@Brom56


Welcome to HP Community

 

I have gone through your Post and would like to help

 

If you still have your Recovery Partition intact and working then it is preferable that you do System Recovery directly from the Recovery Partition

 

The Recovery Media is to be used only if the Recovery Partition has been corrupted or deleted . Recovery Media will reformat the whole HDD 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


 

KrazyToad
I Am An HP Employee

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