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HP Recommended
HP Compaq 6710b
Microsoft Windows 10 (64-bit)

Hola comunidad. Quería saber si puedo actualizar mi BIOS, porque en la sección de controladores de la Notebook, aparece la versión F.20 pero sólo si selecciono como sistema operativo Windows Vista. En este caso, me surgió la duda, si actualizando la misma, con este ejecutable podría dañar mi dispositivo. Les adjunto a continuación unas imágenes sobre el asunto. Desde ya muchas gracias.

PD: Tuve problemas con controladores de hardware y además observo un funcionamiento muy acelerado del ventilador, y espero que con esta actualización se solucione. Por último noto un rendimiento bastante pobre a pesar de tener 2gb de ram.Anotación.pngAnotación3.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Using Google translation:

 

Debería poder ejecutar el archivo ejecutable de actualización del BIOS en Windows 10.
Si eso no funciona, ejecute el archivo ejecutable en modo de compatibilidad.

 

===================

 

You should be able to run the BIOS update executable file in Windows 10.
If that does not work, run the executable file in compatibility mode.

 

 

View solution in original post

10 REPLIES 10
HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP.
HP Recommended

Many thanks! I already change this question to a forum in Spanish😉

HP Recommended

Using Google translation:

 

Debería poder ejecutar el archivo ejecutable de actualización del BIOS en Windows 10.
Si eso no funciona, ejecute el archivo ejecutable en modo de compatibilidad.

 

===================

 

You should be able to run the BIOS update executable file in Windows 10.
If that does not work, run the executable file in compatibility mode.

 

 

HP Recommended

Thanks for answering! Can it damage the device? Sorry for bothering but I had a question before trying to install this file. Really, thank you for your early response!

HP Recommended

There is always a risk when updating the BIOS. Very small but it can render the laptop useless. Always make sure you have a full charge on the battery.

 

I have updated the BIOS many and always worked.

 

 

HP Recommended
Excellent! Thank you so much for your answer! is running the file as soon as possible😁😊
HP Recommended

Excellent! Thank you so much for your answer! is running the file as soon as possible😁😊

HP Recommended

Thank you very much! You can update me BIOS to the latest version !! 👏🏿👏🏿👏🏿

HP Recommended

@Gaby-Balberde wrote:

Thank you very much! You can update me BIOS to the latest version !! 👏🏿👏🏿👏🏿


Excellent!

 

Thank you for letting us know that the BIOS update was successful.

:generic:

 

 

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