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- HP CoolSense AND BIOS HP ENVY x360 Convertible 15m-bq1xx

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03-20-2020 10:12 AM
I noticed my CPU temp being very hot 60c or so. I then noticed that CoolSense was no longer installed. I reinstalled it. I have not noticed a considerable difference in temperature. (Went down to 50).
I was doing research and found that people who also had fan issues had mentioned the Machine BIOS. I don't know how to determine if I have the most recent version of my BIOS nor do I know where to get the new version or how to install it.
Does anyone have any other suggestions about keeping the CPU cool and information regarding the BIOS? I have an HP ENVY x360 Convertible 15m-bq1xx
THANK YOU
TeknoDiva
03-20-2020 12:39 PM
Hello @TechDiva,
A BIOS update isn't always necessary but HP does highly recommend transitioning to the latest versions.
The latest version of the BIOS can be installed below:
HP Notebook System BIOS Update (AMD Processors)
Description:
This package provides an update to the System BIOS. The update installs on supported notebook models using a supported Microsoft Windows Operating System. Restart the system to complete the installation.
Fix and enhancements:
I used to be an HP Expert. I no longer participate in this community.