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‎08-13-2018 06:30 PM

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

I've noticed for quite some time that my laptop would heat up whenever running games or such. It used to not do that, but i figured it was because i had a lot/big files. I was just deleting an app when i noticed HP CoolSense and thought more about how my laptop would head up, ive repaired in multiple times, im not sure if it ever worked though. Ive ran scans on an HP app and everything is fine. I'm not even sure where to even find the file to open CoolSense  so i can't check it out either.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-13-2018 07:53 PM

HP Recommended

Hello @kzia,

 

Yeah, it's a bit difficult finding HP CoolSense/CoolControl. The software is meant to "Deliver the optimum level of comfort by automatically adjusting performance and fan settings."

 

Try this path in file explorer and let me know how it goes:

 

C:/Program Files (x86)/HP/HP CoolSense

 

The CoolSense application may be located in that folder and upon opening it, should give you two options - on or off. If you weren't able to find it, you should also try looking in the HP and Hewlett Packard folders in either Program Files or Program Files (x86).

 

The above path was for CoolControl on my laptop. Once you find it, you should be able to find an option to have it run on startup.

 

Kind regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.

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2 REPLIES 2

‎08-13-2018 07:53 PM

HP Recommended

Hello @kzia,

 

Yeah, it's a bit difficult finding HP CoolSense/CoolControl. The software is meant to "Deliver the optimum level of comfort by automatically adjusting performance and fan settings."

 

Try this path in file explorer and let me know how it goes:

 

C:/Program Files (x86)/HP/HP CoolSense

 

The CoolSense application may be located in that folder and upon opening it, should give you two options - on or off. If you weren't able to find it, you should also try looking in the HP and Hewlett Packard folders in either Program Files or Program Files (x86).

 

The above path was for CoolControl on my laptop. Once you find it, you should be able to find an option to have it run on startup.

 

Kind regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎09-05-2018 08:32 PM

HP Recommended

Thank you so so much. I found it but it was actually under Hewlett-Packard. I just took a chance to look under it, i had no idea what it was.

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