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08-11-2022 03:34 PM
This driver update is showing up the Windows Update History. What hardware does this driver update? Since receiving this update, my laptop has started restarting multiple times a day. Error message after a reboot via WinDbg Preview:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time Arg2: ffff80070a13bd50, Physical Device Object of the stack Arg3: fffff803157dd0d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack Arg4: ffff8007064ef8a0, The blocked IRP Debugging Details: ------------------ Implicit thread is now ffff8006`dd4bc040 KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3124 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 3458 Key : Analysis.Init.CPU.mSec Value: 1905 Key : Analysis.Init.Elapsed.mSec Value: 8793 Key : Analysis.Memory.CommitPeak.Mb Value: 113 Key : Bugcheck.Code.DumpHeader Value: 0x9f Key : Bugcheck.Code.KiBugCheckData Value: 0x9f Key : Bugcheck.Code.Register Value: 0x9f Key : Dump.Attributes.AsUlong Value: 1000 Key : WER.OS.Branch Value: co_release Key : WER.OS.Timestamp Value: 2021-06-04T16:28:00Z Key : WER.OS.Version Value: 10.0.22000.1 FILE_IN_CAB: MEMORY.DMP DUMP_FILE_ATTRIBUTES: 0x1000 BUGCHECK_CODE: 9f BUGCHECK_P1: 3 BUGCHECK_P2: ffff80070a13bd50 BUGCHECK_P3: fffff803157dd0d0 BUGCHECK_P4: ffff8007064ef8a0 DRVPOWERSTATE_SUBCODE: 3 FAULTING_THREAD: ffff8006dd4bc040 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 PROCESS_NAME: System STACK_TEXT: ffffdf0e`f38166d0 fffff803`17480c17 : fffff803`1553a180 ffffdf0e`ffffffff ffffdf0e`f3816f00 00000000`00000000 : nt!KiSwapContext+0x76 ffffdf0e`f3816810 fffff803`17482ac9 : ffff8006`00000000 fffff803`00000004 00000000`00000000 0000000a`00000000 : nt!KiSwapThread+0x3a7 ffffdf0e`f38168f0 fffff803`17486786 : 00000000`00000000 00000000`00000000 00000000`0000005c 00000005`7c7e091a : nt!KiCommitThreadWait+0x159 ffffdf0e`f3816990 fffff803`1a92f88a : ffff8006`f89db950 00000000`00000000 00000000`00000000 00000000`00000002 : nt!KeDelayExecutionThread+0x416 ffffdf0e`f3816a20 fffff803`1a92f4c5 : 00000000`00000000 ffffffff`ff63c000 00000000`00000000 00000000`0000000d : mslldp!lldpWaitForValueToZero+0x36 ffffdf0e`f3816a50 fffff803`1a92d037 : ffff8007`08518000 ffffdf0e`f3816f00 ffff8007`0b3638c0 ffff8007`0b3638c0 : mslldp!lldpWaitForTxCompletion+0x69 ffffdf0e`f3816a90 fffff803`1a92cf36 : 00000000`00000008 ffffdf0e`f3816b28 00000000`00000004 00000000`00000000 : mslldp!lldpProtPauseBinding+0x3b ffffdf0e`f3816ac0 fffff803`1c62696a : ffff8007`0c48a920 00000000`00000008 ffffdf0e`f3816cf0 ffff8007`03f1eaa0 : mslldp!lldpProtNetPnPEvent+0x2f6 ffffdf0e`f3816af0 fffff803`1c6266e9 : 00000000`00000000 ffffdf0e`f3816cf0 ffff8007`0c48a920 ffffdf0e`f3816cf0 : ndis!ndisInvokeNetPnPEvent+0x7e ffffdf0e`f3816b60 fffff803`1c65e9b2 : ffff8006`f89db950 ffff8007`03f1eaa0 ffffdf0e`f3816ce0 ffff8007`0c48a920 : ndis!ndisDeliverNetPnPEventSynchronously+0xf5 ffffdf0e`f3816be0 fffff803`1c629ddc : fffff803`1c535b00 ffffdf0e`f3816e50 ffffdf0e`f3816e50 ffff8007`002661a0 : ndis!ndisPnPNotifyBinding+0x18e ffffdf0e`f3816de0 fffff803`1c625149 : ffff8007`0c48a920 fffff803`1b7312a6 00000000`00000000 00000000`00000001 : ndis!ndisPnPNotifyBindingUnlocked+0x44 ffffdf0e`f3816e30 fffff803`1c62502d : ffffe281`4c33a750 ffffe281`4c33a750 00000000`00000000 ffff8007`002661a0 : ndis!ndisPauseProtocolInner+0x79 ffffdf0e`f3816f30 fffff803`1c627980 : 00000000`00000000 ffffdf0e`f3817090 00000000`00000006 ffff8007`00267598 : ndis!ndisPauseProtocol+0xb1 ffffdf0e`f3816f90 fffff803`1c627574 : ffff8007`002661a0 ffff8007`002661a0 ffff8007`00267610 ffff8007`00267598 : ndis!Ndis::BindEngine::Iterate+0x13c ffffdf0e`f3817110 fffff803`1c62bcd6 : ffff8007`00267598 ffff8007`064ef800 00000000`00000000 fffff803`1c6280c5 : ndis!Ndis::BindEngine::UpdateBindings+0x98 ffffdf0e`f3817160 fffff803`1c62bbd0 : ffff8007`00267598 00000000`00000000 ffff8007`00267501 fffff803`1c628007 : ndis!Ndis::BindEngine::DispatchPendingWork+0x76 ffffdf0e`f3817190 fffff803`1c53448c : ffff8007`002661a0 ffff8007`064ef8a0 ffff8007`064ef8a0 ffff8007`064ef8a0 : ndis!Ndis::BindEngine::ApplyBindChanges+0x54 ffffdf0e`f38171e0 fffff803`1c5340dd : 00000000`00000000 ffff8007`002661a0 fffff803`1c5f1568 ffff8007`002661a0 : ndis!ndisPrepForLowPowerCommon+0xa4 ffffdf0e`f38172d0 fffff803`1c55e5df : ffff8007`0ab4a960 ffff8007`064ef8a0 ffff8007`002661a0 ffff8007`002661a0 : ndis!ndisPrepForLowPower+0x1d ffffdf0e`f3817320 fffff803`1c534b41 : 00000000`00000000 ffff8007`002661a0 ffff8007`064eff10 ffff8007`064eff10 : ndis!ndisSetDevicePower+0x29627 ffffdf0e`f3817390 fffff803`1c5368ce : ffff8007`064ef8a0 ffff8007`0a13bd50 ffff8007`064eff10 ffff8007`002661a0 : ndis!ndisSetPower+0x91 ffffdf0e`f38173f0 fffff803`175ac2b7 : ffff8006`dd4bc040 ffffdf0e`f38174d0 00000000`00000000 ffff8007`00266050 : ndis!ndisPowerDispatch+0x11e ffffdf0e`f3817450 fffff803`175304b5 : 00000000`00000000 fffff803`175ac0b0 00000000`00000000 00000000`00000192 : nt!PopIrpWorker+0x207 ffffdf0e`f38174f0 fffff803`1761be24 : ffff9181`cb6fd180 ffff8006`dd4bc040 fffff803`17530460 4c0f4ccf`3a12b7c2 : nt!PspSystemThreadStartup+0x55 ffffdf0e`f3817540 00000000`00000000 : ffffdf0e`f3818000 ffffdf0e`f3811000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: mslldp!lldpWaitForValueToZero+36 MODULE_NAME: mslldp IMAGE_NAME: mslldp.sys STACK_COMMAND: .process /r /p 0xffff8006dd4fe040; .thread 0xffff8006dd4bc040 ; kb BUCKET_ID_FUNC_OFFSET: 36 FAILURE_BUCKET_ID: 0x9F_3_mslldp!lldpWaitForValueToZero OS_VERSION: 10.0.22000.1 BUILDLAB_STR: co_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {9791d8f1-a521-a4cc-0211-2a4b606bb3b5} Followup: MachineOwner
08-11-2022 04:28 PM
Hi:
It is an update to the Hotkey support driver.
There is a newer version on your notebook's support page which you may want to install and see if that fixes the problem.
8.10.32.37952
Driver - HP EliteBook x360 1040 G8 Notebook PC | HP® Customer Support
08-15-2022 04:06 PM
Update: the shared driver update did not fix the issue, but it does appear to be resolved after updating the HP USB-C to Multi-port Hub drivers (https://support.hp.com/us-en/drivers/selfservice/hp-usb-c-to-multi-port-hub/15241795)