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‎04-06-2021 12:24 AM

HP Recommended
Product: HP Pavilion TP01-0004nf
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

one of my drives has a partition with a volume letter Z assigned.

 

I discovered recently that a scheduled task named "SmartCheckTest" in "Hewlett-Packard\HP Diagnostics" section,  every week at 8 o' clock , executing following command "cmd /c start hpdiags://SmartCheckTest"

has an unwanted result : my partition loose its volume letter

 

in consequence one of my software using this letter is badly affected.

 

the "Application" windows event log   logs all occurences of this HPDiagnostics and the first ones appear only after a BIOS update on march 2021

 

I reproduce exactly the problem when I run manualy the task or directly the "cmd /c start hpdiags://SmartCheckTest"

 

additionnal information : if this volume is assigned Y volume letter rather than Z, this HP Diagnostic doesn't remove the Y letter

 

because I can't easily modify my software , temporarily I disabled the task

 

any idea ? anyone discovered the same issue ?

 

regards

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2021 09:07 AM

HP Recommended

follow here  https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Diagnostic-SmartTestCheck-an...

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1 REPLY 1

‎04-07-2021 09:07 AM

HP Recommended

follow here  https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Diagnostic-SmartTestCheck-an...

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