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HP Recommended
HP ENVY Notebook - m7-n109dx (Touch) (ENERGY STAR)
Microsoft Windows 10 (64-bit)

My hard drive crashed in my (HP ENVY Notebook - m7-n109dx-(Touch) (ENERGY STAR), Notebook, all my data and the OS was unrecoverable, I am going to install a new hard drive; Samsung-870 EVO 2TB SSD, where and how can I get the original operating system & drivers that came with my Notebook to reinstall?

1 REPLY 1
HP Recommended

If you want the original HP factory image, the only place I know of where you can get that would be from this vendor at the link below:

 

Computer Surgeons - Windows 10 Home (1b)- Recovery Kit L00631-001 For HP Envy Notebook Model Number ...

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