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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es1000 RCTO Base Model

After you plug it in and power up you can remove the power adapter and it works fine until next power down. Noticed it after RAM upgrade, but not sure when it started. I have replaced the battery, reloaded CMOS, updated BIOS, default and from HP website.  Removed battery and help power button down, basically anything I could find on the internet I've tried. Two calls to HP support but we just go through what I've already done. Only thing I have not doen is replace power button card becuase I got it to start up in BIOS mode without being plugged in so i think the button is OK.  Any other ideas would be greatly appreciated.

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