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HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

I have 2 HP Envy notebooks. One is HP ENVY and 1 is HP ENVY d7. The d& computer will not boot up It starts and stops .At one point it did get far enough to lt choose to rescue but stopped at 3%

 

I have a recovery stick for the ENVY computer . Can I use that to try to get the d7 computer booted up? Can I run a check disk program to try to save the c drive

 

Open to suggestions

 

Thanks

Charlie

1 REPLY 1
HP Recommended

@chawk316 You can do both, use the recovery media/stick and try the check disk, however, before you do, try the below steps:

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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