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HP Recommended
HP ENVY dv7-7250us Notebook PC
Microsoft Windows 10 (64-bit)

My hard drive crashed and bought a new one. I dont have window operating cd or recovery cd. My new hard drive is installed but wont go anywhere because its clean and i have no driver or system cd to load it with. HP says my system is too old and cant provide me with driver or system restoration cd. What can i do???

1 REPLY 1
HP Recommended

@Trippi 

If HP no longer provides any way to create or order HP Recovery Media then your only option is to reinstall Windows 10 from media you make yourself from Microsoft.

 

1) Use this link to download and create Win10 install media: https://www.microsoft.com/en-us/software-download/windows10

2) insert that into your PC and BOOT boot from it. This will start an installation that should take no more than 30 minutes to complete.

3) If you are forced to use an MSN account for Windows, do not worry, as after you get it up and running, you can later switch to a local account.

4) If you are presented with a window asking for a product key, down near the bottom is a entry you can click to skip that. Do NOT enter a product key, as when you finish and get back online, Windows will check with the Activation Servers, find out your PC was already running Win10 and reactivate it.



I am a volunteer and I do not work for, nor represent, HP
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