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‎02-08-2020 12:16 PM

HP Recommended
Product: HP ENVY x360 - 15m-bp112dx
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I have an Envy X360, with a 1tb HD, an Intel Core I7 (8th gen.) and a 16gb RAM. So, that being said, this computer should technically "fly". However, it is frustrating that the computers at my university's library are much faster in the loading times of processes (starting software, multitasking, etc.) and their specs are slower than my computer's.

 

Can someone help me boosting the speed of my computer or just making sure that everything is working well? 

 

Thanks!

1 REPLY 1

‎02-11-2020 08:57 AM

HP Recommended

@JARF89,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is running slow.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article to improve the performance of the computer.

 

https://support.hp.com/id-en/document/c06102177

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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